We hear about outages first
Monitoring checks the site constantly. If it stops loading, the alert comes to us — usually before your customer notices.
Every month we update the site, take backups, watch uptime and make small edits. At the end of the month you get a report: what was done and how much of the agreed scope is left. Most of the time you won't notice us — that's the point.
Monitoring checks the site constantly. If it stops loading, the alert comes to us — usually before your customer notices.
Backups are stored separately from the site, and we regularly check that they can actually be restored.
Changing a price, phone number or banner takes one message, not a search for whoever built the site. Small edits are part of the agreed scope.
We collect access and check where the site is hosted, whose name the domain is in and where backups go. If we didn't build the site, we start with an audit.
2–3 daysWe set up monitoring for uptime, certificate and domain, configure backups and test the first restore.
1 dayUpdates, patches, backup checks and your small edits — as requests come in, within the agreed scope.
every monthWhat was done, what was updated and how much scope is left. Anything beyond the scope is estimated upfront and started only with your approval.
end of monthUpdates, backups, monitoring and small edits
Speed, SEO, errors and conversion — a report with a fix plan
From $99 a month: updates, backups, monitoring, small edits within the agreed scope and a report. The scope depends on the size of the site and how often you need edits — we fix it in the contract. More about the plans on the Studio Care page.
We see the outage on our monitoring and start working on it without waiting for your email. The response time for requests is written into the contract, so it doesn't depend on anyone's mood.
Yes, after an audit: from $250, from 5 days. It shows the state of the code and hosting and what needs fixing before we take the site on. Sites we built ourselves are connected right after launch.
We'll tell you in advance and estimate the work before starting. Nothing beyond the agreed scope is done or invoiced without your approval.
Yes. Access, code and backups stay with you — the site isn't tied to the studio, and any developer can take it over.
Ari asks three questions — the team comes back with scope, timeline and price.
What you're building, what already exists and how to reach you.
Within one working day — by email or in Telegram.
Agreed before any work starts.